EMBASSY EXECUTIVE CARS FORMED IN EARLY 1970 AT BOSTON MANOR STATION, BRENTFORD MIDDLESEX WITH A SECOND OFFICE AT 232 SOUTH EALING ROAD, LONDON W5. IN THE 1980s AND A 1990 IT WAS LONDON'S BIGGEST OPERATOR OF RADIO CARS AND BIKES IN WEST LONDON.
OPERATING SITES
The Company operates from 2 original sites, althrough it has now expanded to 2 Despatch centers at Boston Manor Station and Chiswick W4, as well as an operating centre at 232 South Ealing Road and Boston Manor Station.

OPERATING TIMES
Embassy executive cars Operates 24 Hours a days, 7 Days a week and 365 days a year. We are 5 star members of the London Private Hire and ISO registered.

ASSETS
No of Employees
Embassy executive cars have more the 60 employees including full and part time members.

Number of vehicles in fleet.
The fleet currently consist of 43 vehicles in total.

VEHICLES

Embassy executive cars have 55 vehicles within its fleet and therefore have the ability to replace vehicles immediately if required.
HATCHBACK VEHICLES
EXECUTIVE CARS
SALOON VEHICLES
MPV (Multi Passengers Vehicles)

TRAINING

Staff attend regular in house training course held at the company head office. All training provided is documented and held within a central repository.
Staff take part in courses, on meet & Greet Services at Airport.
We are the only Public Carriage Office Registered and Approved Topograhical Test Centre in West London.
We Train Drivers on road knowledge to become taxi Drivers.
We have Trained a number on Drivers from all the local taxi companies.

STAFF
Embassy executive cars have 60 members of Staff, Consisting of Part Time and Full Time Employees.

CONTINUED PROFESSIONAL DEVELOPMENT
Training course are not solely available to new members of staff, but also are available to existing members of the staff. This refreshes existing staff to the principal and procedure of the company. Every member is encouraged to understand the important of the work we undertake so that we can maintain a good standard of service to out clients.

UNIFORMS AND IDENTIFICATION
Embassy executive cars drivers wear smart uniform and carry photo identification.

DRIVER QUALIFICATIONS
To qualify for employment with Embassy executive cars, all drivers undergo stringent selection procedures, involving assessment of road knowledge and customers care skills, all drivers have full UK driving licence and have qualified in passing a Criminal Records Bureau check. Identification is carried by all of our drivers to show that they are Embassy executive cars authorised drivers. Feedback is encouraged from clients concerning our service and as the service is dynamic changes can be instigated quickly and effectively.

PROCEDURES AND PROCESSES
BOOKING
The new mercury booking systems allows you as a customers to monitor your invoices on a weekly or monthly basis.
The booking are taken on the telephone or can be booked on line service.

AUDIT
The above is the standard operating procedure for booking at Embassy executive cars. This procedure for booking at Embassy executive cars ensures that should an audit be required, Embassy Executive Cars can provide documentation that will provide evidence of.

·Booking Made
·The name of the person who made the booking
·The delivery address
·Nature of service, ( Passengers or Package)
·Type of Vehicle used.
·Total cost of booking
·Signature of the person accepting the delivered